FAQ's

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Where is The Gemstudio located?

The Gemstudio is just south of center street in Provo, Utah, and are by appointment only. When you schedule your workshop you will receive an email with the exact address and where to park :)

 

What is the maximum number of people per workshop?

Typically the maximum is 14 people per workshop. If someone wants to reserve the studio we do allow up to 16. If you want to reserve the space, reserve all 14 spots, and then DM us on instagram (@.the.gemstudio) and let us know you would like to bring another 2.

 

Can I bring my own stone to work with?

Yes! We love when people bring their own stones. Stones that we use all need to have a flat back. We can grind it flat with our machinery typically with no problem, but if it is a particularly fragile stone, or if you are uncomfortable with any part of it getting ground down, we will not be able to use it. We encourage everyone to bring in their stone and once you are here we can let you know if it is possible. If not, you can pick a stone from our selection of hundreds of stones.

 

Can I make something other than a ring?

Yes! We have the supplies to make bracelets, bolo ties, earrings, and pendants. Price depends on what kind of metal, how much metal, and which stones you want to use, but on average these other options cost more than a ring. Feel free to DM us with any specific questions and we can help you :)

Will the rings turn my finger green?

The silver rings will never turn your finger green! But, after time, the copper and brass rings will turn your finger green. Especially if you get them wet often. You can add a clear coat of nail polish to the inside of the band to prevent that from happening.

 

Is there a group discount?

We simply charge per ring, so we do not offer any discount based on the size of the group.

 

How long does a workshop take?

Typically 2-3 hours, but can go longer so plan accordingly.

 

Can I book a workshop during the day, rather than the evening?

Currently, we offer workshops Monday-Friday at 6:30 pm, and Saturday at 10:00 a.m, 2 p.m, and 6:00 p.m. If none of those times work, you can send us a message and we can usually set up a private lesson during the day, anytime between 9:00 a.m and 4:00 p.m :)

 

Are there any days you don't have workshops?

You can refer to our scheduler to see what times are open :)

 

Do you guys take walk-ins?

No, we are by appointment only. If you feel the need to visit during a workshop to get an idea of what it is like, send us a message and we will set up a time for you to visit!

 

What kind of dog is Zola the Gem Puppy?

She is a red toy poodle and is perfect.

 

How early in advance do I need to cancel my appointment if I can’t make it?

We often work with large groups of people and it can be difficult to schedule everyone, so we really appreciate cancellations with as much notice as possible so we can fill those slots, as well as help you reschedule. So the sooner the better. If you need to cancel your visit to The Gemstudio, please message us within a minimum of 24 hours before your appointment.

 

How early in advance do I need to schedule?

Typically we are booked out 1-2 weeks, so the sooner the better! Especially for larger groups.

 

Is there an age limit?

The Gemstudio experience is very hands on and does take a certain amount of skill, patience, and coordination. We do not have an age limit because even the youngest children can often help in at least a few stages of the process, but we will be assisting anyone who we feel needs it!

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Is this difficult?

We have helped thousands of people create their very first ring. Our instructors will be with you every step of the way and you need absolutely no prior experience :)

Can I have a party here?

Absolutely! We have hosted bachelorette parties, birthday parties, as well as business parties at The Gemstudio. Typically the maximum is 14 people, but if someone wants to reserve the studio for a party we do allow up to 16. If you want to reserve it simply ask us when the next available night is, and we can set it up so you have the whole place to yourself :)  

 

Can you do workshops in other places?

We do! The Gemstudio is able to go on the road and be set up anywhere. Every month we host a number of events for corporate/birthday parties. We can set our shop up in pretty much any space. DM us on Instagram (@the.gemstudio) telling us where you would like us to go and we will explain the prices and other details :)

 

What causes do you donate to?

We donate to an orphanage in Uganda that the founder of The Gemstudio, Matt James, co-founded. We also work with a shelter for victims of sex crimes in Nepal called Raksha.

 

Are you hiring?

Click here.

 

Can I order a custom ring?

It depends on what you are wanting! DM us on Instagram (@the.Gemstudio) and we will let you know if we can create what you want!

 

Do you use Sterling Silver?

Yes! We only use the highest quality, .925 Sterling Silver. We also do offer copper and brass.

 

What kinds of metals do you work with?

We work with Sterling Silver, Copper, and Brass.

 

Can I make a ring with no gem?

Yes absolutely! We do not do any kind of intricate metal work, but lots of people make stacker, medium, or thick bands. You can also stamp letters and numbers into them or hammer them to give them texture.

What is your cancellation policy?

We do our best to keep The Gemstudio full every night. If you need to reschedule, cancel, or adjust the size of your group DM us @the.gemstudio and we will help you :) If you do not notify us of a cancellation within 24 hours of your appointment, there will be a $20 fee per person who doesn't attend.
 

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OUR STUDIO

Located in City Creek next to Nordstrom and Blue Lemon

50 S Main, #103

Email:  contact@thegemstudio.com

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